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  1. Home
  2. Course Catalogue
  3. Facilities Management (FM)
  4. Facilities Operations & Maintenance
  5. Facilities Operations & Maintenance Management

M04 · Facilities Operations & Maintenance

Facilities Operations & Maintenance Management

Plan and coordinate facilities operations and maintenance. Connect asset needs, work priorities and service continuity with the evidence required to review completed work.

Booking requests are open for review. The team confirms the schedule; online learning access is not yet available.

Intermediate2 Days
$10Live online
Request a booking
Distance learning
$10
Live online
$10
Classroom
$10
Blended learning
$10

USD prices exclude applicable taxes, travel, special venue costs and external examinations or accreditation. Delivery, availability and any additional charges are confirmed before payment. Corporate or customized delivery: Request Quote.

Course overview

Plan and coordinate facilities operations and maintenance. Connect asset needs, work priorities and service continuity with the evidence required to review completed work.

Why this course matters

The course connects asset registers and maintenance boundaries with maintenance performance and lifecycle review. Participants practise making the reasoning and evidence behind an operational decision clear enough for others to review.

Learning objectives

  • Explain the scope of asset registers and maintenance boundaries.
  • Identify the key requirements for asset criticality and service consequences.
  • Apply a structured approach to corrective and preventive maintenance.
  • Evaluate evidence relating to condition-based maintenance principles.
  • Develop a practical output for work planning and job readiness.
  • Justify recommendations concerning safe work and contractor interfaces.
  • Review responsibilities for backlog management and prioritisation.
  • Prepare an implementation plan for maintenance performance and lifecycle review.

Who should attend

FM practitioners, supervisors, service coordinators and facilities managers

Prerequisites

Relevant workplace exposure and familiarity with basic subject terminology are recommended. Advanced technical workshops require suitable prior knowledge; participant suitability and any specialist preparation are confirmed before booking.

Course curriculum

  1. Asset registers and maintenance boundaries

    Reconcile asset identity, location and maintenance ownership while preserving traceable records and unresolved equipment boundaries.

  2. Asset criticality and service consequences

    Review the consequences of losing asset functions, distinguishing service criticality from purchase price and unverified fallback claims.

  3. Corrective and preventive maintenance

    Connect corrective and preventive work to its purpose, approved requirements and recurrence evidence before proposing strategy changes.

  4. Condition-based maintenance principles

    Assess measurement comparability, operating context and evidence limitations before referring condition information for competent interpretation.

  5. Work planning and job readiness

    Compare demand with net available resources and identify materials, access, authorisations and acceptance gates needed for job readiness.

  6. Safe work and contractor interfaces

    Resolve contractor and service interfaces through clear scope, receiving roles and authorisation boundaries without treating bookings as technical permission.

  7. Backlog management and prioritisation

    Reconcile incoming and closed work, preserve due dates and deferral reasons, and escalate consequence reviews through approved priority arrangements.

  8. Maintenance performance and lifecycle review

    Compare recorded completion with acceptance-supported delivery, reviewing recurrence and exposure evidence before drawing lifecycle or effectiveness conclusions.

Practical learning

A multi-building workplace has rising occupancy, inconsistent inspection results and a backlog of service requests. The client wants a clear operating plan before adding resources.

Participants examine this fictional case through the course modules, identify missing information and prepare a justified response. Corporate examples can be adapted within the agreed scope.

Assessment approach

Knowledge checks assess understanding, while a practical case output tests application. Review criteria are accuracy, use of evidence, recognition of limitations, clear responsibility and feasibility. The facilitator provides feedback; joining instructions confirm attendance requirements and any formal pass criteria before delivery.

Completion information

An Al-Warkaa professional-development completion certificate may be issued against the confirmed attendance and assessment requirements. This is not a claim of professional licensure, regulatory authorisation or third-party accreditation.

Delivery options

Live Online / Distance Learning; Classroom; Corporate In-House; Blended where suitable

Online delivery means instructor-led live online or distance learning. Practical workshops retain the stated classroom/in-house preference. Dates, teaching language, venue and the session schedule are confirmed before enrolment.

Corporate delivery

Request a proposal with the course, number of participants, location, preferred dates and delivery method. Groups above 12 receive a custom quotation. Travel, venue, accommodation, printing, examinations and third-party certification are included only when expressly stated in the proposal.

Frequently asked questions

Does an enquiry reserve a place?

An enquiry starts a discussion. Your place or group delivery is confirmed after availability, scope and commercial terms are agreed.

Can the course use our procedures?

Yes, relevant anonymised documents can be agreed for corporate delivery. Added scope and extensive preparation are confirmed in the quotation.

Is this available as an immediate self-paced course?

The approved online pathway is live online/distance learning. Self-paced learning media is not represented as available until it has been developed and enabled.

Maintenance planning application

Practise turning an incomplete asset register into a justified maintenance recommendation. A fictional pump, cooling unit and door request create competing service priorities and evidence gaps. Participants distinguish asset criticality from job readiness, identify the information needed for a four-hour work window and explain who must verify acceptance and return to service. The Student Guide provides the case, a working sheet and worked reasoning in English and Arabic.

Development references: Atkin and Brooks, Total Facility Management, 4th ed., 2015, printed pp. 221–225; IFMA, Operations and Maintenance Course: Student Guide, Edition 2022, printed pp. 16–18. The exercise is independently authored by Al-Warkaa and does not imply an external award or affiliation.

Related courses

M01Facilities Management Fundamentals

Introduction to Facilities Management

$10Live online
Foundation1 Day

Understand how facilities, people and support services work together. Define service boundaries, clarify stakeholder needs and use evidence to judge whether a workplace is ready for use.

Delivery options

Live Online / Distance Learning; Classroom; Corporate In-House; Blended where suitable

Completion certificate, subject to requirements
View course↗
♡
M02Facilities Operations & Maintenance

Facilities Management for Supervisors

$10Live online
Intermediate2 Days

Coordinate daily facilities services, allocate responsibilities and follow up service issues. Practise the supervision, communication and escalation decisions needed to keep work organised.

Delivery options

Live Online / Distance Learning; Classroom; Corporate In-House; Blended where suitable

View course↗
♡
M03Facilities Management Fundamentals

Facilities Management for Managers

$10Live online
Advanced2 Days

Connect facilities strategy with resources, service risks and organisational priorities. Review performance and supplier decisions from the perspective of an accountable FM manager.

Delivery options

Live Online / Distance Learning; Classroom; Corporate In-House; Blended where suitable

View course↗
♡

Booking requests are open for review. The team confirms the schedule; online learning access is not yet available.

YOUR NEXT STEP

Plan your learning.

Confirm the schedule, format, teaching language and price before booking.

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Teaching language
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Certificate
Confirmed with booking

Delivery
Live Online / Distance Learning; Classroom; Corporate In-House; Blended where suitable

Course duration
2 Days

For an existing confirmed enrolment, use your student account.

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