Incident Investigation & Root Cause Analysis (RCA)

Course overview

Analyse incident evidence to test causal explanations and underlying contributors. Select actions that address the findings and plan an effectiveness review.

Why this course matters

Corrective actions are stronger when competing causal explanations have been tested rather than accepted from the first account.

Learning objectives

• Explain the scope of investigation planning and evidence control.
• Identify the key requirements for events, conditions and causal mapping.
• Apply a structured approach to interview preparation and human factors.
• Evaluate evidence relating to testing causal explanations.
• Develop a practical output for organisational and system contributors.
• Justify recommendations concerning corrective action selection and ownership.
• Review responsibilities for report structure and defensible conclusions.
• Prepare an implementation plan for effectiveness review and lesson sharing.

Who should attend

HSE practitioners, area authorities, supervisors and contractor coordinators

Prerequisites

Familiarity with the relevant workplace procedures and responsibilities is recommended. Bring questions from your role; any required preparation is confirmed before booking.

Course curriculum

1. Investigation planning and evidence control

2. Events, conditions and causal mapping

3. Interview preparation and human factors

4. Testing causal explanations

5. Organisational and system contributors

6. Corrective action selection and ownership

7. Report structure and defensible conclusions

8. Effectiveness review and lesson sharing

Practical learning

Develop a causal map for a fictional incident. Test alternative explanations against records, select actions against supported causes and define ownership and effectiveness checks.

Assessment approach

Knowledge checks assess understanding, while a practical case output tests application. Review criteria are accuracy, use of evidence, recognition of limitations, clear responsibility and feasibility. The facilitator provides feedback; joining instructions confirm attendance requirements and any formal pass criteria before delivery.

Completion information

An Al-Warkaa professional-development completion certificate may be issued against the confirmed attendance and assessment requirements. This is not a claim of professional licensure, regulatory authorisation or third-party accreditation.

Delivery options

Classroom / Corporate In-House preferred; Live Online by arrangement; Blended where suitable

Online delivery means instructor-led live online or distance learning. Practical workshops retain the stated classroom/in-house preference. Dates, teaching language, venue and the session schedule are confirmed before enrolment.

Corporate delivery

Request a proposal with the course, number of participants, location, preferred dates and delivery method. Groups above 12 receive a custom quotation. Travel, venue, accommodation, printing, examinations and third-party certification are included only when expressly stated in the proposal.

Frequently asked questions

Does an enquiry reserve a place?

An enquiry starts a discussion. Your place or group delivery is confirmed after availability, scope and commercial terms are agreed.

Can the course use our procedures?

Yes, relevant anonymised documents can be agreed for corporate delivery. Added scope and extensive preparation are confirmed in the quotation.

Is this available as an immediate self-paced course?

The approved online pathway is live online/distance learning. Self-paced learning media is not represented as available until it has been developed and enabled.