Course overview
Coordinate support services for oil-and-gas operations across facilities, camps, contractors and HSE interfaces. Review readiness, performance and improvement through an integrated organisational case.
Why this course matters
Oil and gas support services combine accommodation, catering, maintenance and contracts whose decisions affect one another.
Learning objectives
- Explain the scope of day 1: support-service scope and governance.
- Identify the key requirements for day 1: demand, occupancy and capacity planning.
- Apply a structured approach to day 1: service specifications and contractor interfaces.
- Evaluate evidence relating to day 2: accommodation and camp operations.
- Develop a practical output for day 2: catering and food-safety management.
- Justify recommendations concerning day 2: cleaning, waste and pest-control assurance.
- Review responsibilities for day 3: assets, maintenance and work control.
- Prepare an implementation plan for day 3: HSE and safe-work coordination.
Who should attend
cross-functional corporate teams, operational managers, FM/HSE professionals and contractor interfaces
Prerequisites
Relevant workplace experience and familiarity with the subject fundamentals are recommended. The team reviews participant suitability and any specialist preparation before confirming the booking.
Course curriculum
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Day 1: Support-service scope and governance
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Day 1: Demand, occupancy and capacity planning
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Day 1: Service specifications and contractor interfaces
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Day 2: Accommodation and camp operations
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Day 2: Catering and food-safety management
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Day 2: Cleaning, waste and pest-control assurance
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Day 3: Assets, maintenance and work control
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Day 3: HSE and safe-work coordination
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Day 3: Operational risk and service continuity
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Day 4: Contract performance, SLAs and KPIs
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Day 4: Cost evidence and service acceptance
Cost control depends on consistent definitions and evidence.
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Day 4: Inspection, audit and corrective action
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Day 5: Emergency and change readiness
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Day 5: Integrated management case study
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Day 5: Action-plan presentation and assessment
Practical learning
Develop a fictional support-service management pack across the programme: demand and capacity, contractor interfaces, work controls, performance evidence and an integrated improvement presentation.
Assessment approach
Knowledge checks assess understanding, while a practical case output tests application. Review criteria are accuracy, use of evidence, recognition of limitations, clear responsibility and feasibility. The facilitator provides feedback; joining instructions confirm attendance requirements and any formal pass criteria before delivery.
Completion information
An Al-Warkaa professional-development completion certificate may be issued against the confirmed attendance and assessment requirements. This is not a claim of professional licensure, regulatory authorisation or third-party accreditation.
Delivery options
Corporate In-House / Classroom; Live Online by arrangement; Blended where suitable
Online delivery means instructor-led live online or distance learning. Practical workshops retain the stated classroom/in-house preference. Dates, teaching language, venue and the session schedule are confirmed before enrolment.
Corporate delivery
Request a proposal with the course, number of participants, location, preferred dates and delivery method. Groups above 12 receive a custom quotation. Travel, venue, accommodation, printing, examinations and third-party certification are included only when expressly stated in the proposal.
Frequently asked questions
Does an enquiry reserve a place?
An enquiry starts a discussion. Your place or group delivery is confirmed after availability, scope and commercial terms are agreed.
Can the course use our procedures?
Yes, relevant anonymised documents can be agreed for corporate delivery. Added scope and extensive preparation are confirmed in the quotation.
Is this available as an immediate self-paced course?
The approved online pathway is live online/distance learning. Self-paced learning media is not represented as available until it has been developed and enabled.