Course overview
Build shared leadership practices across FM and HSE teams. Review supervision, operational priorities, communication and the handling of service and safety concerns.
Why this course matters
FM and HSE leadership share decisions about people, service quality and safe delivery. Clear delegation makes those decisions easier to challenge and follow up.
Learning objectives
- Explain the scope of shared leadership accountability.
- Identify the key requirements for role clarity and delegated decisions.
- Apply a structured approach to team competence and engagement.
- Evaluate evidence relating to operational risk and safe service delivery.
- Develop a practical output for contractor leadership and coordination.
- Justify recommendations concerning performance conversations and coaching.
- Review responsibilities for change communication and escalation.
- Prepare an implementation plan for leadership action plan and review.
Who should attend
cross-functional corporate teams, operational managers, FM/HSE professionals and contractor interfaces
Prerequisites
Familiarity with the relevant workplace procedures and responsibilities is recommended. Bring questions from your role; any required preparation is confirmed before booking.
Course curriculum
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Shared leadership accountability
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Role clarity and delegated decisions
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Team competence and engagement
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Operational risk and safe service delivery
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Contractor leadership and coordination
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Performance conversations and coaching
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Change communication and escalation
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Leadership action plan and review
Practical learning
Using a fictional shift with competing service priorities, participants allocate responsibilities, prepare a coaching conversation and write a leadership action plan with review points.
Assessment approach
Knowledge checks assess understanding, while a practical case output tests application. Review criteria are accuracy, use of evidence, recognition of limitations, clear responsibility and feasibility. The facilitator provides feedback; joining instructions confirm attendance requirements and any formal pass criteria before delivery.
Completion information
An Al-Warkaa professional-development completion certificate may be issued against the confirmed attendance and assessment requirements. This is not a claim of professional licensure, regulatory authorisation or third-party accreditation.
Delivery options
Corporate In-House / Classroom; Live Online by arrangement; Blended where suitable
Online delivery means instructor-led live online or distance learning. Practical workshops retain the stated classroom/in-house preference. Dates, teaching language, venue and the session schedule are confirmed before enrolment.
Corporate delivery
Request a proposal with the course, number of participants, location, preferred dates and delivery method. Groups above 12 receive a custom quotation. Travel, venue, accommodation, printing, examinations and third-party certification are included only when expressly stated in the proposal.
Frequently asked questions
Does an enquiry reserve a place?
An enquiry starts a discussion. Your place or group delivery is confirmed after availability, scope and commercial terms are agreed.
Can the course use our procedures?
Yes, relevant anonymised documents can be agreed for corporate delivery. Added scope and extensive preparation are confirmed in the quotation.
Is this available as an immediate self-paced course?
The approved online pathway is live online/distance learning. Self-paced learning media is not represented as available until it has been developed and enabled.